Privacy Policy

Your privacy matters to us. This policy explains how sylorenvathi collects, uses, and protects your personal information when you use our investment trends platform.

Last Updated: January 15, 2025

Information We Collect

sylorenvathi collects various types of information to provide and improve our investment trends platform. We believe in transparency about what we gather and why we need it.

Personal Information

Name, email address, phone number, mailing address, and professional background when you create an account or contact us.

Financial Information

Investment experience level, risk tolerance, and financial goals to personalize your learning experience.

Usage Data

How you interact with our platform, pages visited, time spent on content, and learning progress.

Technical Information

IP address, browser type, device information, and cookies to enhance your platform experience.

We only collect information that's necessary for providing our services or required by Canadian privacy laws. You can access our platform without providing personal information, though some features require registration.

How We Use Your Information

Your information helps us deliver educational content about investment trends and improve your learning experience. Here's exactly how we use what we collect:

  • Provide access to investment trend analysis and educational materials
  • Personalize content recommendations based on your interests and experience level
  • Send important updates about market trends and platform features
  • Respond to your questions and provide customer support
  • Analyze platform usage to improve our educational content
  • Comply with legal obligations under Canadian financial regulations
  • Prevent fraud and ensure platform security
  • Process payments for premium features or educational courses

We never use your information for purposes beyond what's outlined in this policy without your explicit consent. Our educational approach means we focus on providing value rather than aggressive marketing.

Information Sharing and Disclosure

sylorenvathi takes your privacy seriously. We don't sell, rent, or trade your personal information to third parties. However, we may share information in specific situations:

When We Share Information

Service Providers: Trusted companies that help operate our platform, such as cloud hosting, email services, and payment processing.

Legal Requirements: When required by Canadian law, court orders, or regulatory authorities.

Business Transfers: If sylorenvathi is acquired or merged, your information may transfer to the new owner.

Safety and Security: To protect against fraud, abuse, or threats to platform security.

All third-party service providers must agree to protect your information according to Canadian privacy standards. We conduct regular reviews to ensure they maintain appropriate security measures.

We never share your financial information or investment details with marketers or advertisers. Your learning progress and personal interests remain confidential within our platform.

Your Privacy Rights

Under Canadian privacy law, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have several important rights regarding your personal information:

  • Access: Request a copy of all personal information we have about you
  • Correction: Ask us to correct inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Portability: Receive your information in a commonly used format
  • Withdraw Consent: Opt out of non-essential communications or data processing
  • Complaint: File complaints with the Office of the Privacy Commissioner of Canada

How to Exercise Your Rights

Email us at info@sylorenvathi.com with your request and account information. We'll respond within 30 days and may need to verify your identity for security purposes.

Some information may be retained for legal compliance or legitimate business purposes, which we'll explain if applicable to your request.

Data Security and Protection

Protecting your information is fundamental to how we operate. sylorenvathi uses multiple layers of security to safeguard your data:

Technical Safeguards: We encrypt data in transit and at rest using industry-standard protocols. Our systems undergo regular security audits and vulnerability assessments. Access controls ensure only authorized personnel can access personal information on a need-to-know basis.

Physical Safeguards: Our data is stored in secure facilities with 24/7 monitoring, biometric access controls, and backup power systems. We work with certified cloud providers that meet Canadian data residency requirements.

Administrative Safeguards: All employees receive privacy and security training. We maintain incident response procedures and conduct regular reviews of our privacy practices. Background checks are required for personnel with access to personal information.

Data Breach Notification

In the unlikely event of a data breach, we'll notify affected users within 72 hours and report to relevant authorities as required by law.

We'll provide clear information about what happened, what information was involved, and what steps we're taking to prevent future incidents.

Data Retention and Deletion

We keep your information only as long as necessary for the purposes outlined in this policy or as required by Canadian law.

Account Information: Retained while your account is active and for 7 years after closure to meet financial record-keeping requirements. Basic contact information may be kept longer if you've consented to marketing communications.

Usage Data: Most usage data is anonymized after 18 months. Aggregated data that can't identify individuals may be retained indefinitely for research and platform improvement.

Communication Records: Customer support conversations and educational content interactions are kept for 3 years to maintain service quality and resolve disputes.

You can request deletion of your account and associated data at any time by contacting us. We'll complete deletion within 30 days, except for information we're legally required to retain.

When we delete information, it's removed from our active systems and backup cycles. Some data may persist in archived systems for up to 90 days as part of our disaster recovery procedures.

Cookies and Tracking Technologies

sylorenvathi uses cookies and similar technologies to improve your experience and understand how our platform is used.

Essential Cookies

Required for basic platform functionality, account login, and security features. These cannot be disabled.

Analytics Cookies

Help us understand how users interact with our content and identify areas for improvement.

Preference Cookies

Remember your settings and personalize your experience across visits.

You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality. We don't use cookies for advertising or share cookie data with advertisers.

Our analytics are focused on improving educational content and user experience rather than tracking for commercial purposes.

International Data Transfers

sylorenvathi primarily stores data within Canada, but some service providers may process information outside the country. When this happens, we ensure appropriate safeguards are in place.

Any international transfers comply with Canadian privacy law requirements. We use standard contractual clauses and work only with providers in countries with adequate privacy protections or those who agree to meet Canadian privacy standards.

If you have concerns about international data transfers, please contact us. We can provide more specific information about where your data is processed and what protections apply.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

Minor updates, such as clarifications or contact information changes, will be posted here with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our platform after policy changes indicates acceptance of the updated terms. If you disagree with changes, you can delete your account or contact us to discuss your concerns.

Privacy Questions?

We're here to help with any privacy-related questions or concerns. Our privacy team is committed to addressing your inquiries promptly and thoroughly.

Email Address

info@sylorenvathi.com

Phone Number

+1 905 477 0008

Mailing Address

7278 ON-26, Stayner, ON L0M 1S0, Canada